The collaborative nervous system
Any collaborative supply chain network needs a platform that can exhibit agility and adaptability in the face of constant change; in effect, it should resemble a human central nervous system
Many supply chain management solutions are still only focussed on a specific activity, such as improving the planning process, or highlighting unplanned 'events' or 'exceptions'. They are still usually deployed as 'point' solutions in specific instances; as such they require an implementation exercise. This in itself is fine, but it is not really acceptable as an effective solution in a dynamic, fast moving flexible world.
If we look at the parties involved in advanced manufacturing operations, they comprise designers, specialists in planning, procurement, manufacturing, supply chain management and customer service. All supported by a network of finance, technology and personnel resources. They probably work for different companies, all of whom have a relationship framed by the 'contract' on which they are engaged.
Because of the disconnect occurring between these parties in the extended enterprise, there are usually high levels of inventory resulting from a lack of clarity regarding order status. Sure, the information is held somewhere, but is it available to the community as a whole? Probably not, and if it were available, who should have the appropriate authority to see it? Also, if it becomes necessary to introduce a new party into the network, how quickly could they be admitted
All of these challenges need to be addressed before a truly collaborative supply chain community can be constructed. The community must also engender and support agility and be adaptable to any external changes or stimuli.
Do we have a model for an adaptable, agile entity such as this? Surprisingly enough we do, it is the homo sapiens or human. Human biology is a very complex mix of specialised organs engaged in manufacture and assembly, supported by highly complex transportation and delivery systems, all managed by a robust and distributed central control system.
Through evolution, we have refined our ability to react quickly to change, adapt to new situations and continue to build and develop communities. If a physical supply chain network could exhibit the same characteristics, it would indeed provide serious competitive advantage.