Improve order placement and delivery on a B2B web site

Fri, 31 Aug 2007 13:49:33 GMT

I was doing some marketing research for VisibleLogistics, when I came across an interesting article (in Dutch) on the Dutch web site of the special interest association for Small & Medium Enterprises (SMEs). It talks about the perceived lack of quality for placing orders on web sites that are specially targeting other businesses. It also states that in 40 per cent of all on-line transactions there are problems with the delivery of the goods.

Reading this article made me realise how useful VisibleLogistics could be for such commercial business-oriented web sites. Placing orders would no longer have to be cumbersome, and the whole process of delivery can be handled in a collaborative and transparent way. Buyers would see if the products they have ordered are already under-way and intermediate problems can be communicated effectively. People no longer have to send e-mail back and forth or grab the telephone.

In short, VisibleLogistics will let business-oriented commercial websites improve their quality of service at low cost.

BitLogistics - article tag

Improve order placement and delivery on a B2B web site